Reins & Roots Behavioral Therapy
Effective Date: 04/26/2026


Use of This Website

By accessing and using this website, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the site. This website is intended for informational purposes only and does not constitute medical or clinical advice.


Not a Substitute for Professional Care

The content on this website is provided for general informational purposes only. Nothing on this site should be interpreted as clinical advice, a diagnosis, or a treatment recommendation. Always consult a qualified healthcare provider regarding your child's specific needs.


No Provider-Patient Relationship

Visiting this website or submitting a contact form does not establish a provider-patient relationship between you and Reins & Roots Behavioral Therapy. A formal relationship is only established upon execution of a signed service agreement and completion of our intake process.


Intellectual Property

All content on this website — including text, images, graphics, and logos — is the property of Reins & Roots Behavioral Therapy and may not be reproduced, distributed, or used without our prior written permission.


Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not control or endorse those sites and are not responsible for their content or privacy practices.


Limitation of Liability

Reins & Roots Behavioral Therapy makes no warranties regarding the accuracy or completeness of the information on this website. To the fullest extent permitted by law, we are not liable for any damages arising from your use of this site or reliance on its content.


Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of the website following any changes constitutes your acceptance of the updated terms.


Governing Law

These Terms and Conditions are governed by the laws of the State of Texas.


Contact Us

Reins & Roots Behavioral Therapy
info@reinsandrootsbh.com

Terms & conditions

Reins & Roots Behavioral Therapy
Effective Date: 04/26/2026

Overview

Reins & Roots Behavioral Therapy ("we," "us," or "our") is committed to protecting the privacy of the families and individuals who visit our website. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you visit our website, we may collect the following types of information:

Information you provide directly — When you submit a contact or intake form, we may collect your name, email address, phone number, and any information you voluntarily share about your child or family.

Automatically collected information — When you browse our website, we automatically collect certain technical data including your IP address, browser type, device type, pages visited, and time spent on the site. This information is collected through cookies and analytics tools such as Google Analytics.


How We Use Your Information

We use the information we collect to:

- Respond to your inquiry or service request
- Schedule consultations and manage client communications
- Improve the performance and content of our website
- Comply with applicable laws and regulations

We do not sell, rent, or share your personal information with third parties for marketing purposes.


Cookies

Our website uses cookies — small text files stored on your device — to support basic site functionality and collect anonymous usage data through Google Analytics. This helps us understand how visitors use our site so we can improve it.

We do not use cookies to collect personally identifiable information. You can disable cookies at any time through your browser settings. Note that disabling cookies may affect the functionality of certain parts of the website.


HIPAA Notice

If you submit a contact or intake form on our website, any health-related information you provide is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We use HIPAA-compliant tools to collect and store form submissions, and we maintain a Business Associate Agreement (BAA) with any third-party vendors who handle that information on our behalf.

For full details on how we handle your protected health information, please refer to our Notice of Privacy Practices, which is available below.


Third-Party Services

Our website may use the following third-party tools that have their own privacy practices:

- Form builder — used to securely collect contact form submissions

We encourage you to review the privacy policies of these services directly.


Data Retention

We retain contact form submissions and inquiry records for a reasonable period to manage our business operations and comply with legal obligations. You may request deletion of your information at any time by contacting us directly.


Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us and we will promptly remove it.


Your Rights

You may have the right to:

- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of non-essential data collection such as analytics cookies

To exercise any of these rights, please contact us.


Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.


Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Reins & Roots Behavioral Therapy
info@reinsandrootsbh.com

Privacy Policy

Your Information. Your Rights. Our Responsibilities.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Your Rights

You have the right to:
  • Get a copy of your paper or electronic medical record
  • Correct your paper or electronic medical record
  • Request confidential communication
  • Ask us to limit the information we share
  • Get a list of those with whom we’ve shared your information
  • Get a copy of this privacy notice
  • Choose someone to act for you
  • File a complaint if you believe your privacy rights have been violated

Your Choices

You have some choices in the way that we use and share information as we:
  • Tell family and friends about your condition
  • Provide disaster relief
  • Include you in a hospital directory
  • Provide mental health care
  • Market our services and sell your information
  • Raise funds

Our Uses and Disclosures

We may use and share your information as we:
  • Treat you
  • Run our organization
  • Bill for your services
  • Help with public health and safety issues
  • Do research
  • Comply with the law
  • Respond to organ and tissue donation requests
  • Work with a medical examiner or funeral director
  • Address workers’ compensation, law enforcement, and other government requests
  • Respond to lawsuits and legal actions

To the extent that we have your substance use disorder patient records, subject to 42 CFR part 2, we will not share that information for investigations or legal proceedings against you without (1) your written consent or (2) a court order and a subpoena.


Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your medical record
  • You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
  • We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record
  • You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
  • We may say “no” to your request, but we’ll tell you why in writing within 60 days.

Request confidential communications
  • You can ask us to contact you in a specific way (for example, home, office, or cell phone) or to send mail to a different address.
  • We will say “yes” to all reasonable requests.

Ask us to limit what we use or share
  • You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no,” for example, if it could affect your care. If we agree to your request, we may still share this information in the event that you need emergency treatment.
  • If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.

Get a list of those with whom we’ve shared information
  • You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
  • We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you
  • If someone has authority to act as your personal representative, such as if someone has your medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
  • We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated
  • You can complain if you feel we have violated your rights by contacting us using the information on page 1.
  • You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting https://www.hhs.gov/hipaa/filing-a-complaint/index.html.
  • We will not retaliate against you for filing a complaint.

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:
  • Share information with your family, close friends, or others involved in your care or payment for your care
  • Share information in a disaster relief situation
  • Include your information in a hospital directory. If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases we never share your information unless you give us written permission:
  • Marketing purposes
  • Sale of your information
  • Most sharing of psychotherapy notes

In the case of fundraising:
  • We may contact you for fundraising efforts, but you can tell us not to contact you again.

If we have your substance use disorder patient records, subject to 42 CFR part 2, we will give you clear and obvious notice in advance and a choice about whether to receive fundraising communications that use your Part 2 information.


Our Uses and Disclosures

How do we typically use or share your health information?

We typically use or share your health information in the following ways.

Treat you

We can use your health information and share it with other professionals who are treating you.

Example: A doctor treating you for an injury asks another doctor about your overall health condition.

Run our organization

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

Bill for your services

We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance plan so it will pay for your services.

How else can we use or share your health information?

We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes.  

In all cases, including those listed below, if we have substance use disorder patient records about you, subject to 42 CFR part 2, we cannot use or share information in those records in civil, criminal, administrative, or legislative investigations or proceedings against you without (1) your consent or (2) a court order and a subpoena.

Help with public health and safety issues

We can share health information about you for certain situations such as:
  • Preventing disease
  • Helping with product recalls
  • Reporting adverse reactions to medications
  • Reporting suspected abuse, neglect, or domestic violence
  • Preventing or reducing a serious threat to anyone’s health or safety

Do research
We can use or share your information for health research.

Comply with the law
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Respond to organ and tissue donation requests
We can share health information about you with organ procurement organizations.

Work with a medical examiner or funeral director
We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers’ compensation, law enforcement, and other government requests

We can use or share health information about you:
  • For workers’ compensation claims
  • For law enforcement purposes or with a law enforcement official
  • With health oversight agencies for activities authorized by law
  • For special government functions such as military, national security, and presidential protective services

Respond to lawsuits and legal actions
  • We can share health information about you in response to a court or administrative order, or in response to a subpoena.


Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this notice and give you a copy of it.
  • We will not use or share your information other than as described in this notice unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.

Notice of Privacy Practices